KS Designs Return & Refund Policy

Thank you for shopping with KS Designs! We appreciate your support of our small business.

Custom-Made & Personalized Orders

All custom-made, personalized, and made-to-order items are final sale. We do not accept returns or exchanges for changes of mind, incorrect sizes selected by the customer, or changes in personal preference.

Please review your design, spelling, color, and size carefully before placing your order.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at ksdesigns282@gmail.com.

Include your order number, a description of the problem, and clear photographs when possible.

We will review the issue and, when appropriate, provide a replacement or refund at no additional cost.

Order Cancellations

Because custom orders are prepared specifically for each customer, cancellation requests must be made before production begins. Once production has started, cancellations may not be possible.

Return Instructions

Please contact KS Designs before returning any merchandise. Do not mail items back without receiving instructions.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

Email: ksdesigns282@gmail.com

Thank you for choosing KS Designs, where every design is made with care!

This policy does not limit any rights customers have under applicable law.